eufy

eufy

By Power Mobile Life LLC

  • Category: Lifestyle
  • Release Date: 2018-10-29
  • Current Version: 5.0.21
  • Adult Rating: 4+
  • File Size: 691.37 MB
  • Developer: Power Mobile Life LLC
  • Compatibility: Requires iOS 13.0 or later.
Score: 4.56895
4.56895
From 35,868 Ratings

Description

The eufy app gives you the power to control your home protection with the eufy Security ecosystem, including products such as HomeBase, eufyCam, Video Doorbell, Entry Sensor, and more. Just access from your phone to review your home security anytime, anywhere. Privacy Protected - eufy app is designed with your privacy in mind. Convenient Integration - Feel safer with easy access to advanced facial recognition, motion detection, and self-learning. Plus, you can access it hands free via Alexa or the Google Assistant. Always There - eufy's ecosystem is designed to be fast with industry-leading battery life and built with durable materials with a weatherproof rating for outdoor products. And it's all backed with the commitment to quality from its parent company, Anker. If you have any questions, feel free to contact us at support@eufylife.com Terms of Use: https://security-app.eufylife.com/v1/overall/termsof?type=termsofuse Privacy Policy: https://security-app.eufylife.com/v1/overall/termsof?type=privacypolicy

Screenshots

Reviews

  • Awful customer service

    2
    By Erica D B
    I like the cameras. Customer service is awful. I emailed them about an issue with the app (loading the live feed) and they continue to insist it’s a device problem or a WiFi problem when it’s very obviously a bug with the app. I emailed to let them know and hope it gets fixed in a future update but they don’t listen to you.
  • New version is terrible

    1
    By Dkh750il
    Used to be a great app. Now the load screen takes too long, while I’m trying to get to the app to check on my cameras it takes forever to load. Sometimes the automations screen does not refresh, saying my homebase isn’t online when it is. I have to reboot the app to get it to refresh. The battery level is not working for each camera- used to show one bar less when it gets below 80%. Now it just says it’s full and I have to check each camera individually to verify the level of charge. More ads, more ways to sell you- just clearly run by the marketing dept. buy something else.
  • Please fix the app

    3
    By makasu b
    I love Eufy cameras. They are good quality and have worked good for the length of time that I’ve had them but ever since they updated the app to this new look, I’ve had constant connection issues for no reason whatsoever. It’s not my internet because i have a gigabit connection, I’m certain it’s the app. Cameras taking forever to load the live view or just failing to load. I’m forced to close the app and open it back for the cameras to show live again. I initially thought it was my internet but realized it wasn’t because nothing else in my house has connection issues and i didn’t have this problem until the app changed.
  • Sharing cameras

    5
    By Smmillers
    It would be nice if the motion alerts from my shared cameras were able to be silenced or change the ‘app alert tone’. I do not need alerts on these cameras. I just need access to them. This is the best camera system. I highly recommend.
  • Latest update broke alerts

    1
    By UncleQuazi
    I no longer receive alerts from my cameras after recent update. Looking for any reliable solution!
  • Terms and conditions prompt every time I open the app

    1
    By Jadob K
    Stop prompting to agree to terms and conditions every time I open the app. When I open the app, most of the time I need to access my cameras quickly. It is incredibly frustrating
  • Full view when viewing notifications

    4
    By Vivid.K
    i'm writing because I hate the cropped view of images when sending to the notification center I would prefer or rather have the option to either have that or the full view of the camera, images are blurry when they are cropped.
  • Strange update

    3
    By romanaz
    Latest update consolidates some stuff from the eufy life app into the formerly named eufy security app. This was not necessary. Also, shame on whoever passed the UI update to include the eufy logo half translucent in the upper right corner. It’s super distracting when loading the app. Speaking of loading the app, can we not have a bright white loading screen that ignores Dark mode? I’d rather not be blinded when opening the app at night. Thanks.
  • Accidentally updated

    1
    By Multar
    I really wanted to keep my old app, but somehow it updated. Now I’m suffering like everyone else. Getting notifications that aren’t tied to a camera, disliking the new layout. Nothing I’ve complained about in the past is fixed, the motion zone setup is still a nightmare (you constantly close the app trying to create zones since it’s full screen), there’s still no shadows dropped on the time stamps to improve visibility on white background, the quality has a mind of its own.. etc. They won’t fix the bugs, but they’ll keep the advertisements updated..
  • Massive app size

    1
    By PlanePlusPilot
    I'm sure how this app is bundled but 663+ MB size is larger than most large video games and simulations. For the functions it provides it should be 1/10 of that, current size is indicative of bundling problems. Frequent updates also means a lot of data is used to maintain its functions.

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